Answered on: December 4, 2019
Client
We are currently in Madrid staying at hotel Florida Norte. We would like to enquire for a small 4 door car from Madrid Atocha Renfe Station to Barcelona City centre for drop off. 9 day car hire. Unlimited kilometres. GPS NIL extra cover and tolls paid, please.
Agent
Start your search with ticking the box "Return to a different location" the just type in the address where you are, type Barcelona Centre for drop off, then :-
Agent
During the booking process once you have entered your search criteria, you will see car photos (results). At the top right hand side is a drop down filter, choose "SORT BY DISTANCE”. This will shuffle the available cars based upon nearest, with a small map. The specified distance above the map is the distance from the inserted desired location to the location of the nearest supplier. Click on the little map to expand and the exact address/location will be shown.
Client
Thank you we have done what you said but I see only GPS to choose as Extra. It does not have option for total insurance with cover zero and tolls coverage.
Agent
If insurance is offered to you online it will be at STEP3, just before the payment stage. If it is not offered there you can add it when you arrive at the rental counter.
Agent
Look here for details about insurance :-
Agent
At STEP2 of our 3 step online booking process, to the right of the car photo of your choice, is a link entitled "IMPORTANT INFORMATION". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed.
Client
Nil excess insurance cover. So any damage is fully covered zero excess?
Agent
Yes! You will be fully covered.